Policy privacy

Read our privacy policy.

The access and use of the site www.casafina.com are subject to the acceptance and respect for the terms described in the Privacy Policy.
GRESTEL (CASAFINA) reserves the right to update or change this document at any time without prior notice. For this reason we advise the user to review this policy periodically. 

This Privacy Policy establishes the terms and conditions under which CASAFINA (a brand belonging to GRESTEL - Produtos Cerâmicos SA, with registered office at Zona Industrial de Vagos, Lote 78, 3840-385 Vagos, Portugal with VAT 504266098) processes the personal data that users provide us when connecting and using the website www.casafinagifts.com (hereinafter, “website”).
Please bear in mind that before using any of our services or functionalities, you must read this Privacy Policy.  
We at GRESTEL (CASAFINA) are committed to protecting the data and privacy of all of our users. As part of our commitment to provide you the best possible service, we´ve determined the purposes and means by which your personal data is processed, including security measures, in compliance with Portuguese General Data Protection Regulation. 
When using our website, each time you provide us with personal information such as your name, surname, telephone number, email address, billing or shipping address, and type of device or credit or debit card number, etc (hereinafter “personal data”), you will be subject to this Privacy Policy. Your personal data will be collected and processed in the same way and can be used for commercial purposes, such as order processing, information regarding our products, services, promotional or advertising campaigns.
GRESTEL (CASAFINA) ensures that personal data is processed in Portugal, all in the terms of the General Data Protection Regulation (EU) 2016/679, and/or any legislation that regulates, ads or replaces the referred regulation. 


All content (images, texts, videos, documents, company names and logos) displayed on this site are the exclusive property of GRESTEL and, as such, strictly reserved and protected under copyright and intellectual property rights regarding third parties.
Any use or reproduction, whether total or partial, of this site and/or its content without prior written consent of GRESTEL is expressly forbidden.

GRESTEL makes all the efforts to ensure that all the content displayed on this site are free of techniques inaccuracies and/or typographical errors. Whenever they occur, we proceed with their correction as soon as possible. 
The images displayed on this site are merely illustrative. Depending on the type of equipment used, browser or others, the colors of the products presented may be slightly different from the real colors. GRESTEL cannot be responsible for such differences. We recommend that the user always consult the product characteristics for detailed information.
GRESTEL declines all responsibility, direct or indirect, for damages of any kind caused by the incorrect use of the contents of this site, interruptions in the service or the functioning of software owned by third parties. 

When creating an account in CASAFINA, we will ask the user some personal information (name, email address, delivery address, phone number and others) which are essential to the order process. GRESTEL assures total confidentiality of this information. Also when creating an account, we will ask the user to choose a password to access his personal area. Its use and confidentiality is the sole responsibility of the user.
The user assures that all personal information provided to us are true and accurate and undertakes to notify any future changes.
Any loss or damage to GRESTEL( CASAFINA) or third parties resulting from inaccurate or incomplete information shall be the sole responsibility of the user.
Anyone wishing to access, modify or cancel their personal information can make a request via email to casafina@casafinagifts.com, specifying "Privacy" in the subject box.


GRESTEL(CASAFINA) respects the privacy of all users of the site www.casafina.com and ensures that al  personal information collected are treated confidentially and will be used for the sole purpose of carrying out the sales transaction online and providing the best customer service. 
This information is also used for direct marketing actions authorized by the user, which can be cancelled at any time.
GRESTEL(CASAFINA) does not provide the personal information of its customers to third parties. All our intermediate partners are obligated to keep all such information confidential and to only use it for the purposes for which it was provided. 
Personal information disclosed by the client in our public channels, including social networks (Instagram, Facebook and Pinterest) and blog that can be viewed and used by third parties are the sole responsibility of the user.
GRESTEL(CASAFINA) does not disclose personal information without the explicit consent of the user, unless required by law or in case of need to protect and defend the rights and property of the company and brand.

GRESTEL(CASAFINA) ensures the security and protection of personal payment information (credit card number) of its customers.
These are protected by encryption against unauthorized access, use or disclosure.


All e-mailings, promotional offers, questionnaires and CASAFINA institutional information sent directly to the user's mailbox are called "Newsletter".
The subscription can be cancelled by the user at any time.
CASAFINA newsletter is an exclusive from the site www.casafina.com. 

In order to provide its users with greater speed and customization of the service rendered, the site www.costanova.pt uses a feature of the browser, called "cookie”. 
A "cookie" is a small text file automatically saved by the user’s device which allows its identification whenever the user visits a website again (in this case, CASAFINA site). 
The user can, at any time, configure his browser’s device in order to prevent this installation. 

15th October 2019

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